Our Staff

Robert Bowen, HIS

Robert Bowen, HIS

Hearing Instrument Specialist

Mr. Bowen joined the Pattillo Balance and Hearing staff in 1998 after graduating from Auburn University Montgomery. He has helped thousands of people lead a fuller, more vibrant life through better hearing. Bobby excels at solving your hearing needs by tailoring a solution that fits your individual needs, whether you are a current user of hearing aids or new to the process. His experience will certainly be an asset to you.

Kristy Smith

Kristy Smith

Patient Services Coordinator

Kristy Smith is a Patient Services Coordinator who works to make every patient feel welcome when they enter our offices.  She resides in Pelham with her husband and three children. Kristy attended the University of Montevallo where she obtained a B.S. in Speech-Language Pathology.

She joined our team in May 2018 and enjoys seeing the positive impact better hearing brings to our patients’ everyday lives.

Outside the office, Kristy enjoys watching football, spending time with her family and their 2 pups.

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Customer Reviews

Pattillo balance has sure been a blessing to my hearing problem, and the people there are the most caring and helpful, James Blackmon, Wilsonville Al

james blackmon, on Google

Went in on my lunch break to have hearing aids cleaned and dried. Kristi and Bobby provided the best customer service that could possibly be given. They were so kind and considerate. They set up a text to remind me when the next cleaning will be due. They took care...

Larry Futrell, on Google

It wasn’t a bad experience at all. I was just hoping that I can get some kind of new hearing aids that wouldn’t be so expensive and if I didn’t already buy my second pair I would definitely have tried buying from you. Thank you

Marie Adams, on Google

I’ve been to Patillo Hearing twice now in the past few years. I feel cared for and receive great care and test results. Thank you

Robbie Hurst, on Google

Very responsive and pleasant to deal with. Hearing aids always need maintenance and repair so always look for accessibility, repair turn around time, and what cost or warranty covers!

Carlton Baker, on Google

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