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"comment": "Thank you, Sally! We're glad to hear you feel respected and well-informed. Your satisfaction is important to us, and we appreciate your positive feedback.",
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"comment": "Thank you, Barbara! We're glad to hear that your visit was informative and pressure-free. It's wonderful that you're excited about getting your hearing aids. We look forward to seeing you again soon!",
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"comment": "Thank you, Charice! We're glad to hear that you found our staff friendly, professional, and attentive. Your kind words mean a lot to us!",
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"comment": "Thank you, Don! We appreciate your loyalty over the years and are glad to hear you find us professional and welcoming.",
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"comment": "Thank you for your review, Kjmlvt! We appreciate your feedback and are here to help if you have any questions or need assistance.",
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"comment": "Thank you, Allison, for your 5-star rating! We appreciate your support!",
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"comment": "Thank you, Denise! We truly appreciate your kind words and are glad to hear that we have been a trusted choice for your parents for so long!",
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"comment": "Thank you, Kelley, for your kind words about our team's professionalism and thoroughness; we appreciate your feedback!",
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"comment": "Thank you, Tine, for your great rating; we appreciate your support and hope to see you again soon!",
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"comment": "Thank you, Kim! We're glad to hear you had a positive experience with our friendly staff and appreciate your recognition of our punctuality; your support means a lot to us.",
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"comment": "Thank you, Gayla! We appreciate your kind words about Kristi and Bobby. They truly make a difference in providing excellent care and creating a positive experience. We're grateful to have you as a patient!",
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"comment": "Thank you for the kind words and for the five star rating, DeeDee!",
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"comment": "Richard-Congrats! We are so happy we get to help with your hearing healthcare needs. We look forward to seeing you soon!",
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"comment": "Tommy-Thank you so very much for taking the time to let others know about your experience with Robert in our Pelham clinic. We appreciate you rating us five stars!",
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"comment": "Thank you, Robbie, for letting others know about the care you receive at our Pelham clinic!",
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"comment": "Joan-Thank you for the five star rating!",
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"comment": "Janice-Thank you so much for the five star rating for our Pelham clinic!",
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"comment": "Sherri-Thanks so much for the five star rating for our Pelham clinic!",
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"comment": "Marie-Glad to know you had a great experience with us and we will be here for any future hearing healthcare needs you may have. Thank you for the great rating!",
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"comment": "Thanks for the five star rating, Clyde!",
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"comment": "Thank you for the feedback, Susan. It looks like you were seen at a clinic other than this Pelham office but we appreciate your patience as we try to deliver the best results for each individual. Take care!",
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"comment": "Ok so far a little slow about getting things done",
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"comment": "James-We cannot thank you enough for letting others know about your experience with our clinic staff. We are so happy to know that you have been helped and that you feel cared for and valued as our patient. Thank you!",
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"comment": "Patricia-Thanks so much for the kind words and for letting others know how well things went for you with our Pelham clinic staff!",
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"comment": "Our first visit and was very pleased. Knowledgeable, attentive and answered all of our questions. So glad we chose Patillo.",
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"comment": "Larry-We are so glad to hear you were so well taken care of by Kristi and Bobby! Thank you for letting others know about the great customer service you received!",
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"comment": "Went in on my lunch break to have hearing aids cleaned and dried. Kristi and Bobby provided the best customer service that could possibly be given. They were so kind and considerate. They set up a text to remind me when the next cleaning will be due.\nThey took care of all my needs and answered any questions professionally! Highly recommend a visit!!!",
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"comment": "Thanks so much, Lark, for the five star rating for our Pelham clinic!",
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"comment": "Thank so much, Wayne, for the five star rating!",
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"comment": "Many thanks, Ron, for the five star rating!",
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"displayName": "Sarah Taylor"
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"reviewReply": {
"comment": "We are glad to know you had such a great experience with us, Sarah. Thank you!",
"updateTime": "2021-11-30T20:47:03.772968Z"
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"displayName": "Jim Odell"
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"reviewReply": {
"comment": "Thank you, Jim, for letting others know about your five star experience in our Pelham clinic!",
"updateTime": "2021-11-26T15:08:49.590326Z"
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"comment": "Great people and quick service",
"createTime": "2021-11-19T17:57:08.038521Z",
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"reviewReply": {
"comment": "Thanks for the great feedback, Matt! So glad to know that you have had such a great experience at our Pelham clinic. Thank you!",
"updateTime": "2021-10-25T22:50:52.457012Z"
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"comment": "Morrell-Congratulations on being fit with your hearing aids! We very much appreciate you taking the time to give our Pelham clinic this five star review. Thanks so much!",
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"comment": "Thank you so much Jane for sharing. It is important to work with people that you trust and glad we have continued to do right by you.",
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"comment": "Appreciate you giving us a five star review Mark",
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"comment": "Thank you for your review, Wayne Braxton!",
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"comment": "Thank you for your 5-Star review, Virginia Stevens!",
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"comment": "Thank you for your review, Bill Carson!",
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"comment": "Thank you for your 5-Star review, Joanne Pihakis!",
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"comment": "I have been going to Patillo in Pelham for my hearing aids for several years. I think I\u2019ve purchased three sets in that amount of time. Bobby and Christy are professional, knowledgeable, caring and puts their customers needs first and foremost. If you want to deal with good people with strong work ethic and honest integrity, these are your people!"
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"comment": "Thank you for your 5-Star review, Dale Dixon!",
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"displayName": "leslie bishiop"
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"reviewReply": {
"comment": "Thank you for your review!",
"updateTime": "2021-01-04T21:34:51.832272Z"
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"comment": "I had a very pleasant appointment with Pattillo hearing service. They were prompt and very polite. They always give me prompt and an effective service. Thank. Leslie bishop",
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"displayName": "Loraine Novak"
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"reviewReply": {
"comment": "Thank you for your review, Loraine! We will have one of our professionals reach out to you to make sure you have everything you need.",
"updateTime": "2020-07-28T14:06:03.812098Z"
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"comment": "It was OKAY at first, but I did not feel that I received enough detailed information or instructions on the care of the device. The pamphlet was helpful, but it would have been better showing this client \/patient just what-was-what in maintaining and cleaning. The information was addressed rather quickly by the representative since it comes easily from the provider, Mr. Bobby, but does not register with the client \/ patient. Just handing out the devices and placing them in ones ears, taking them outside and speaking to them from a distance, just doesn't cut it. I was really thrilled when I first received the Aids but as time went on within perhaps 3-6 months, they were more of a nuisance and a bother. Also, finding the correct batteries was also getting to be a challenge until we located the correct ones at the CVS store. I also lost the right one recently which never was fitted properly, due to the masks we have to wear and that one fell off some place in a parking lot! I have ordered a newer updated version, hopefully I will be more pleased with the results from another more suitable company and highly recommended by oncologists.",
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"comment": "Thank you for taking the time to leave us a review!",
"updateTime": "2020-02-21T21:53:43.084064Z"
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"comment": "The service was great and so was the staff",
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"reviewReply": {
"comment": "Thank you for taking the time to leave us a review! We look forward to helping you in the years to come.",
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"comment": "Been using Pattillo since 2008 & plan to continue using Pattillo as long as I have to wear hearing aids.\nThey've always been honest with me regarding the best product for me with my hearing problem, cost & what to expect using my aids.\nThey encourage me to come in for routine cleanings & check my aids to ensure all parts are as they are support to be.\nI know they have my best interest at heart & want me to be able to hear in all circumstances\nKudos to Pattillo!\ud83d\udc4d\ud83d\udc4d\ud83d\udc4d\ud83d\ude00",
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"comment": "I have an appointment set up on Friday December 6th at 9am at the Pelham location, so I would like to take advantage of the 72% off deal that is offered here. When I called to make my appointment no one offered this to me.",
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"comment": "Bobby and the rest of the staff give great Friendly and professional service. II was almost afraid to try another clinic because of the terrible experience I had with Wright hearing in Gadsden. I love Patillo",
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"comment": "Great place.",
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"comment": "Great people, helped me with mine alot",
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"comment": "Carla-Thank you for letting others know about the quality care you have received in our Pelham clinic. Thank you!",
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"comment": "The customer service was pleasant and caring. Bobby Bowen is great.",
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"comment": "Our experience with Bobby at your Pelham office was outstanding. He is a true professional and he made the change to hearing aids for my wife Sarah as seamless as I could imagine. Good Work!\n\nJack Lee",
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]
I am always treated with respect and am informed of any warranty changes. I get great care.
Sally Combs, on GoogleVery pleased with the service and recommendations.
Brandy Stephens, on GoogleI was very pleased with my visit. I was told everything I needed to know and examples for each kind. Made it so easy to make a decision. I like the fact that there was no pressure to pick one over another. Looking forward to getting my hearing aids so...
Barbara Anderson, on GoogleAlways polite and I am seen on time
Big Pants Key, on GoogleThe staff eqs friendly, professional attentive and honest.
Charice Hendricks, on GoogleAlways professional and welcoming. Have been using for many years.
Don Bowen, on GoogleThey are excellent in responding and understanding my hearing problems.
Roy Leventry, on GooglePattillo Balance and Hearing has been very helpful in keeping my hearing aids working. They are friendly, caring and courteous.
Mary Watterson, on GoogleWe love Patillo Hearing. They are so kind and caring. My parents have used them for over 15 years!
Denise Parker, on GoogleNo complaints
Steven Mitchell, on GoogleEveryone was professional and very thorough with information on my hearing needs.
kelley Humphryes, on Google
